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Privacy Policy

O.A.O, Inc. (“O.A.O”) respects the privacy of users (a “User” or “Users”) and experts (an “Expert” or“Experts”) alike. This policy explains O.A.O privacy practices in connection with the use of the web-application (the “Web-App”) operated by O.A.O for Expert and Users and the services rendered through the Web-App by Expert to User (the “Services”). It also describes the ways O.A.O collects and uses personal information of Users and Experts and the rights and options available to Users and Experts with respect to their information. We may refer to Users and Experts together as “You”.

This policy is incorporated into the O.A.O-Expert Services Agreement between O.A.O and Expert (the“Expert Agreement”). Capitalized terms not defined herein shall have the meaning ascribed to them in the Expert Agreement.



What personal information does the Expert provide to O.A.O?

As an Expert, when you register to the Web-App, you may be asked to provide O.A.O an active e-mail address and other contact and personal details (or other allowed means of identification), and to select a password. O.A.O may ask you to provide additional payment and transaction related personal information, to the extent required.As an Expert, you may also need to set-up a profile using the Web-App, which may be available on websites other than your own. O.A.O does not have any obligation under this Privacy Policy with respect to information which an Expert provides and which is intended to be publicly available.

Please bear in mind that false, incorrect, incomplete, or outdated information may prevent you from registering and using the Services or the Web-App, or impair O.A.O ability to provide you with the Services or the Web-App and to contact you.


What Internet traffic does O.A.O collect?

O.A.O Web-App provides a comprehensive solution to Users and Experts, which enables them to contact each other, schedule an appointment, form a contract, pay and receive fees, interact and manage their engagement by using the Web-App. The Web-App is installed on O.A.Os servers, and when you use the Web-App, the information routed via the Web-App is accessible to O.A.O.

When you use the Services or the Web-App, O.A.O will collect information, such as session durations, page impressions, Internet protocol (IP) addresses, the domain name that served you to access the Services or the Web-App, and content types and origins.

O.A.O will also store information related to online data or metadata that is routed through O.A.O servers, such as web page addresses, structure, data fields and images.

The stored data will be attributed to you in person, only to the extent necessary for the use of the Web-App or the Services, as set in the following section. In all other cases, O.A.O will anonymize the data and will not knowingly use the data to personally identify you.

Further information may be collected when you and O.A.O exchange communications, for example, when you submit an inquiry to customer support at:


Does O.A.O collect location based information?

O.A.O does not actively collect any personal information that is based on your geographical location, except for the country that you reside in when accessing the Services or the Web-App. However, certain location based information may be stored on O.A.O servers, for example if you use the Services or the Web-App to access geographic based services. O.A.O will use such information subject to this policy and will anonymize such data as soon as it is no longer necessary for the performance of the Services by Expert or the use of the Web-App.

What does O.A.O do with your personally identifiable information?

O.A.O may use personally identifiable information for the following purposes and for as long as they serve such purposes:


  • To provide and operate the Services or the Web-App;

  • To send you updates and notices and to provide you with information related to the Services or the Web-App, provided that O.A.O will not share your e-mail address or any other personally identifiable information with online advertisers and advertising networks, without your explicit consent;

  • To enforce the Expert Agreement;

  • To contact you as and when O.A.O believes it to be necessary;

  • To comply with any applicable law, respond to lawful requests of personal information by public authorities, and assist law enforcement agencies as required, including to meet national security; in any case where O.A.O believes that the use of the information is necessary to prevent imminent physical harm or damage to property;

  • To collect fees and debts, and to prevent fraud, misappropriation, infringements, identity thefts and any other misuse of the Services or the Web-App;

  • To take any action in any case of dispute, or legal proceeding of any kind between you and O.A.O or between you and other users or third parties with respect to, or in relation with the Services or the Web-App.


Privacy Shield

As a O.A.O user, your personal information may be maintained, processed and stored by O.A.O, our affiliates, and our service providers in the United States or other jurisdictions. O.A.O  complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.  O.A.O has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. 

Important notice about privacy of persons under the age of 18

The Services and the Web-App are not intended for use by persons under the age of 18. If you are not 18 years old or older, then you may not use any of the Services or the Web-App and must not provide any of your personal details.

O.A.O strongly encourages parents to monitor their children’s use of the Web. O.A.O will delete a child’s personally identifiable information if a parent so requests by sending an e-mail to If O.A.O learns that a child under the age of 18 years has provided personally identifiable information to O.A.O without verifiable parental consent, O.A.O will use commercially reasonable efforts to delete such information from O.A.O databases.

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